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DID YOU KNOW STEERING IS WRONG?
WAIT, WHAT IS STEERING?
Unfortunately, many insurance companies, take advantage of the trust that their policy holders have in them, by often engaging in a tactic called “steering”. What is “steering” you ask? No adjuster or insurer, director, officer, broker, agent, attorney-in-fact, employee, or other representative of an insurer shall commit the act of directing customer to insurance companies preferred shops. These preferred shops agree to use aftermarket parts, imitation or junkyard parts which are often unsafe and poor quality but saves the insurance companies money.
Unfortunately, insurance companies continue to engage in steering, even though it’s a direct violation of 1963 Federal Consent Decree. We are very aware of the scare tactics of warning the customer that insurance can’t guarantee repairs or that they will end up having to pay for the whole repair out of pocket, or the coercion and intimidation practices.
Don’t worry Albers Auto Body is a qualified, experienced and manufacture approved repair facility to bring your vehicle back to the way it was before it was damaged.
KNOW YOUR RIGHTS
We educate our customers who have been in an accident & submitted a claim to their insurance company to understand that insurance companies are a for profit business. Minnesota Law protects customers in case of an accident, and we advocate for them to make an informed decision.
- You have the right to choose a repair shop to fix your vehicle. Once you’ve informed an insurance representative that you’ve selected a repair facility, it’s illegal for them to try to influence you to take it somewhere else.
- You have the right to have your vehicle repaired to its pre-accident condition. Your insurance company is required to assume all costs necessary to repair your vehicle to the way it was before it was damaged.
- You have the right to have your vehicle repaired with original equipment (OE) parts. An insurer must pay for parts of like kind and quality and cannot require you to accept aftermarket parts.
(72A.201, Subd. 6)
Federal Consent Decree